Transcript Requests

    Printer-friendly version

    The student's record is confidential and is not released from the college except by proper authorization from the student.

    Official Transcripts

    Madison Area Technical College has partnered with Credentials, Inc. to provide a fast and secure online transcript ordering service that is available to our students/alumni 24 hours a day, 7 days a week.

    A $6.00 fee will apply to each official transcript that is processed (additional charges will apply for priority mail/pick-up orders and alternate mailing options). Only official transcripts (printed on transcript paper) will incur this fee.

    If you select the pick-up option for your transcript, you will need to pick up your transcript order within 14 calendar days. After this, transcripts will be destroyed and you will need to re-order.

    The student can order a transcript at any time, even if there is an obligation to Madison College, however, it won’t be processed by Credentials, Inc. until the hold is released by Madison College.

    Submit your Order Online:

    Go to the Credentials, Inc. website to submit your transcript order. Please note that you will be subject to complete additional identity authorization steps.

    Customer Service:

    Credentials, Inc. may assist you with any questions you have: placing your order, checking your status, as well as assisting with Spanish-speaking customers. Please call Credentials, Inc. to speak with a representative at   1-800-646-1858. Hours of operation are 7:00 AM to 7:00 PM CST, Monday through Thursday and 7:00 AM to 5:00 PM CST on Friday.

    Submit your Order on Campus:

    If you happen to be at the Madison College Truax or Downtown location, you can use one of the Transcript Kiosks outside of the Madison College Truax or DTEC Enrollment Centers. At the kiosk, you will go to the Credentials, Inc. website and complete your request. If you are paying by check or money order, print the order number and give it to the Enrollment Center Staff. You will then be responsible for paying the transcript request fee to Madison College.

    • Standard 3 business day processing is available for $6 per transcript.
    • Priority 24 hour processing is available for $15 per transcript.

    Benefits for Our Students:

    • Ordering through Credentials Inc. makes delivery through Federal Express available when priority shipping is required.
    • Ordering through Credentials Inc. allows students/alumni to use any major Credit/Debit card to process payments.
    • Ordering online through Credentials, Inc. only costs $6.00 per transcript for standard processing. (For those that choose to order by telephone, please note that there is an additional $5.00 operator fee.)
    • After ordering your transcript through Credentials, Inc. you may check the status of your transcript request.

    Unofficial Transcripts

    Students can print unofficial transcripts by logging into myMadisonCollege and going to the Student Center. Use the "other academic" drill down box and select "Unofficial Transcript."

    To obtain an unofficial transcript of classes completed prior to 1986, complete, sign and date the Unofficial Transcript Request Form and submit the completed form in person at the Enrollment Center, Truax, Room 159 or Downtown, Room D117; by fax at (608) 243-4353; or by mail to the Enrollment Center, 3550 Anderson Street, Madison, WI 53704. Please allow 2-3 business days for processing. Processing times vary depending on the time of year.

    Please note that many schools will require official transcripts, which are available through Credentials, Inc. (see Official Transcript information above). If you have any outstanding obligation with Madison College, you will not be able to print or receive an unofficial or official transcript until the obligation is resolved.

    Related Links:

     

    Last Modified: August 8, 2010