The Help Desk is the first point of contact for MATC technology-related customer service. Trained Help Desk staff members provide assistance for all technology related issues.
| Help Desk Location: |
Truax Campus — Room 227 |
| Help Desk Telephone Number: |
(608) 246-6666 (on campus, dial 6666). |
| Hours of Operation: |
Call hours are 7:00 a.m. to 10:00 p.m., Monday through Friday and 7:30 a.m. to 3:00 p.m. Saturday. |
| Walk-in Hours for Room 227: |
7:00 a.m. to 6:00 p.m. Monday through Friday.
NOTE: The Help Desk will be closed on official district holidays or when the building is closed. |
| Student Help Desk Location: |
Truax Campus — Library, 2nd floor |
| Student Help Desk Telephone Number: |
(608) 243-4444; toll-free at (866) 277-4445 |
| Individual Workstation Support: |
Problems, questions or requests for individual workstations should be reported by calling (608) 246-6666 (on campus, dial 6666) or by using our email form. |
