About MATC Technology Services
View organization chart (PDF).
View staff chart (PDF).
View customer chart (PDF).
View MATC Application Portfolio (PDF).
View MATC Current Projects.
In order to serve the college efficiently, MATC Technology Services is organized into three areas:
- Client Services: This is the first point of contact for MATC technology-related customer service. It includes the Help Desk, customer training, document services, hardware/software purchases, refresh program, technical services, and copyright/software compliance.
- Enterprise Development: Technology Services staff in this area develop system-wide computer applications including all PeopleSoft systems as well as multimedia, web development and support of the MATC public web site. The Enterprise Development Team also supports Blackboard, on-line course development, the Southwest Computing Consortium (SWC), MATC portals, and instructional design.
- Infrastructure Services glues the college’s network and myriad technology applications together. They are MATC’s phone company, Internet provider and administrative network. IS staff members support servers, storage devices, security, Peoplesoft technical operations and the Southwest Computing consortium (SWC) infrastructure. They also keep the wide array of network systems, processes, management tasks, telephone connectivity and network storage areas working together to serve the district
 Technology Services Update '08
|
