Technology Services Website

Refresh Program

Register for Refresh Here
Current Refresh Guidelines
Hardware Configuration & Standard Software
Upgrading Hardware from standard Refresh Configuration
Preparing your PC for Refresh
Preparing your MAC for Refresh
Refresh Registration Form
Refresh Committee Members
Home Directory (H Drive) Q&A
Look up your computer inventory record

Current Refresh Schedule

  • Staff Desktops starting April 2008 (Currently Processing)
  • Staff Laptops starting April 2008 (Currently Processing)
  • Labs starting June 2008
  • Staff Refresh List (xls)
  • Lab Refresh List (not available at this time)

Current Refresh Guidelines

  • Refresh guidelines are determined by the District Refresh Committee
  • Cycles listed below are for MAC and PC hardware
  • Lab Computers, Desktops and laptops are refreshed on a 3-year cycle.
  • Staff Desktop computers desktops are refreshed on a 4-year cycle.
  • Staff laptops are refreshed on a 3 -year cycle.
  • Printers are refreshed during consolidation or on an as needed basis.

Hardware Configuration & Standard Software

Upgrading Hardware from standard Refresh Configuration

  • The cost to upgrade the standard refresh hardware for staff is a departmental expense. All upgrades must be funded with capital funds.
  • Staff upgrade costs and procedures

Preparing your PC for Refresh

  • Technology Services strongly recommends you to copy all documents stored on floppy discs and those stored on your PC or laptop’s hard drive (Drive C:) to your Home Directory (Drive H:) prior to refresh.
  • Copy music files and picture files to temporary storage device such as a CD or USB drive. Due to copyright concerns and Technology Services will not be backing up or restoring music or picture files unless course related as part of the Refresh process
  • Delete unnecessary files in order to speed up the Refresh backup and restore process

Preparing your MAC for Refresh

  • Copy music files and picture files to temporary storage device such as a CD or USB drive. Due to copyright concerns and Technology Services will not be backing up or restoring music or picture files unless course related as part of the Refresh process
  • Delete unnecessary files in order to speed up the Refresh backup and restore process

Refresh Registration Form

Desktop Configuration Information:

  • PC desktops do NOT have a floppy disk drive. Technology Services strongly suggests that you transfer your data files to your home directory, CD Rom or to a flash drive.
  • External accessories can be purchased with departmental capital funds.
  • Windows XP is the default operating system for staff computers.

Home Directory (Drive H) Q&A

What is the home directory?
Why should I use the home directory?
What can I store on my home directory?
What should I not store on my home directory?
How do I store my documents on my home directory?

What is the home directory?

  • A home directory is a folder or storage area that is located on a network server.

Why should I use the home directory?

  • Storage on the network provides access to your data
    • On campus from any MATC computer
    • Off campus via an Internet connection

What can I store on my home directory?

  • Documents and files directly related to MATC
  • Documents and other files you use repeatedly
  • Documents or files you need to access from another location on campus or from home)

What should I not store on my home directory?

  • Audio & video files such as MP3s, AVIs, and MPEGs.
  • Personal digital images (photos)
  • Large number of MATC related digital (photos) images
  • Extremely large files (Storage space is limited)
  • Program files
  • Backups of local hard drives

How do I store my documents on my home directory?

  • Call or email the Help Desk to request assistance.
  • You will need to be at your workstation and logged in.
  • The Help Desk will remote to your workstation to run a program that will copy your current documents on your local computer to your home directory.
  • After this is done, the default location for your files will be your home directory.

Staff Upgrade costs and procedures

  • All costs to upgrade standard refresh hardware configuration are a Division/Departmental expense
  • Upgrade pricing can be found on the Technology Services Pricing Page.
  • All upgrades must be funded with capital funds even if the cost is under $500
  • If you chose to upgrade to a laptop from a desktop, the Refresh Program will not fund the cost difference.
    • A completed Chartfield Transfer Request Form needs to be sent to Technology Services. The cost to the Division/Department is:
    • $356 to upgrade from a PC desktop to a laptop
    • $109 to upgrade from an IMac to iBook
    • $1055 to upgrade from an IMAC to a Power Mac (G5)
  • If you choose a monitor larger that the standard 17”, the entire cost to upgrade is a Division/Departmental expense not just the difference between a 17” monitor and the larger monitor.

Refresh Committee Members

  • Marty Crabbs
  • Douglas Gerbitz
  • David Woolpert
  • Judy Glaza
  • Jim Grenzow
  • Kenneth McCullough
  • Lynn Konkel
  • Nancy Herzog
  • Rodney Byers
  • Garilyn Truttschel
  • Terrie Thorstad
  • Timothy Twohill

Refresh Registration Form

  • You will not be able to fill out a registration form unless your asset number is on the eligible list.
  • If you have questions please call the Help Desk at 246-6666.

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