Guarantees, Cancellations and Service Options
An estimated count must be given when you plan your event and submit your form, at least a week prior to your event. The final (guaranteed) food/guest count must be submitted four (4) working days prior to the event. If a final (guaranteed) food count is not provided within the specified time line, you will be charged for the estimated count or actual number of guests attended, whichever is greater. Should you need to cancel your event or food order, notification must be received at least forty-eight (48) hours prior to the event. If notification of cancellation is not made within forty-eight hours, you will be charged for the final (guaranteed) count.
Special Menus, Outside Catering Services
Foodservice has the right of first refusal, meaning all catering requests must be submitted through food services. Once the request is received the catering coordinator will review it to determine if the enterprise and/or the Culinary Arts program can accommodate the service. If it is determined that food services and/or the Culinary Arts program can’t handle the request, the food service supervisor can assist you in securing an outside vendor.
A waiver is not necessary for informal gatherings, meetings or social events where attendees might bring food or beverages. However, said gatherings must be less than 60 people, with no non-MATC personnel involved.
Occasionally, special menu items (i.e. authentic ethnic meals) are requested which are best accommodated by an outside provider. In those cases an outside vendor may be hired to provide the service only after you have submitted a written request for a waiver and received permission from the food service supervisor or their designee.
PLEASE NOTE that no invoices for an outside cater or food bought with an MATC purchasing card will be paid by the finance office without a waiver of the right of first refusal by the catering coordinator or their designee. The Culinary Arts Department Courses and enterprise activities are considered internal vendors.
Culinary Arts Catering
An Alternative method of obtaining catering services at MATC is to utilize the skills and expertise of the faculty and students within the Culinary Arts Department. As an institution of higher education, the learning and development of students is essential to our mission. Therefore, the services provided through the Culinary Arts Department are excluded from the “right of first refusal” program granted to the Cafeteria Food Service operation.
Currently, the Culinary Arts Department operates the following services (primarily at the Truax Campus) as part of their curriculum: Retail Bake Shop/Ancora Espresso, Baking Club Sales, Gourmet Dining Room, Connoisseurs Club Sales (Including catering special events and functions), Production Kitchen sales, the Catering course (currently offered during the Spring Semester), and the in-house Catering Services. Through these catering opportunities, students are provided with an educational environment that exposes them to real-life experiences and challenges.
Miscellaneous Charges and Information
Table cloths and napkins: MATC Catering provides tablecloths for food service tables only. Additional tablecloths and cloth napkins can be provided upon request for an additional charge of $5.00 per table. All catered events are served on heavy disposable plastic products. If china service is desired, please discuss with the catering office when making your arrangements. A fee will be charged for china service.
Service delivery and pick up: In order to provide you with the best possible service, we ask that you please provide us with the exact time service is required. MATC Catering will automatically build in lead time as necessary. Also, list a time that your services can be picked up. Every attempt will be made to pick up the service following the event. However, this is not a guarantee unless a time is given when placing the order. When picking up your event please make sure all items left by dining services are available. A replacement fee may be assessed for equipment and supplies not returned.
Service charges: Linens (for non-serving tables) $5.00 each; Service Attendant (2 hour minimum) $20.00 per hour per attendant; China Service $1.00 per person; Last Minute Ordering Fee $15.00.
Non-college group: Non-college groups are subject to a 10% gratuity charge.
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