
Receptionist/Clerical and Office Assistant Certificate
About
Clerical jobs are among the top five occupations for projected growth nationally. Madison Area Technical College has developed this certificate to prepare students with the entry level skills to perform office assistant and clerical support jobs. Students will enhance their proofreading and editing skills and learn to communicate more effectively. Students will also obtain the administrative, customer service, and management skills to be successful in a fast-paced business environment.
The skills obtained in the Receptionist/Clerical and Office Assistant Certificate may be applied to the Administrative Assistant Associate Degree program. In addition, many of the certificate credits may be applied to other programs.
This certificate is available to those working full time seeking skills to change careers. Current Madison Area Technical College students may complete this certificate in conjunction with their existing course work. Courses are available totally online or in the classroom.
Admissions
Certificate Eligibility
To earn a certificate, you need to apply for admission. A grade of C or better is required in each course to award the certificate. No more than 50% of the certificate credits may be through advanced standing.
Online Certificate Application
Create an ApplyWeb account and follow the instructions to complete the Online Certificate Application. Submit the $15 non-refundable fee (payable by credit card, debit card or electronic check) with your application. Applicants may submit more than one certificate application per term using the Online Certificate Application; the same fees apply for each additional application.
Paper Certificate Application
You can request a paper application from the Enrollment Center at (608) 246-6210. Submit the $15 non-refundable fee (payable by check or money order) with your application. Effective January 1, 2011, the non-refundable paper certificate application fee will be $20. Please note: using a paper application can delay the processing of your admission application additional two weeks.
Recommended Prerequisites
Intermediate to advanced computer skills (completion of MS Office Basic Certificate) is strongly recommended prior to taking this certificate.
Financial Aid Eligibility
Certificates are not eligible for financial aid.
Employment
- Administrative Support
- Office Assistant
- Customer Service Associate
- Information Assistant
- Word Processor
With advanced training students may find employment as:
- Administrative Assistant
- Executive Secretary
- Information Coordinator
- Executive Assistant

