
EHR Technical/Software Support Staff Certificate
About
This certificate provides training for on-site user support for the period of time after the initial implementation of Electronic Health Record (EHR) systems in clinical and public health settings. This training prepares the students to support on an ongoing basis the EHR technology deployed in clinical and public health settings. Workers in this role maintain systems in clinical and public health settings, including patching and upgrading of EHR software. They also provide one-on-one support, in a traditional “help desk” model, to individual users with questions or problems.
Admissions
Information Technology professionals: An associate degree or higher in Information Technology and 2 years related experience.
OR
Healthcare professionals: An associate degree in a healthcare related field experience (RN, respiratory therapist, etc.) and 2 years related experience.
Note: Associate degree requirement may be waived with a 2 for 1 (2 years experience equivalent to 1 year of education) ratio of directly related experience to education.
Please apply online at: http://matcmadison.edu/HIT-Application
Employment
The certificate will be awarded upon completion of the requirements with a minimum of a 2.0 grade average and no course grade lower than a C. Students are responsible for contacting the Center upon completion of the required classes. Certificate will be awarded after completion of all requirements is verified.
- EHR Technical Support Staff
- EHR Software Support Staff

