
EHR Implementation and Support Specialist
About
The Health Information Technology-EHR Implementation and Support Specialist Certificate provides training for on-site user support for the period of time before and during implementation of Electronic Health Record (EHR) systems in clinical and public health settings. These individudals will provide support services, above and beyond what is provided by the vendor, to be sure the technology functions properly and is configured to meet the needs of the redesigned practice workflow.
This training also prepares the students to support on an ongoing basis the EHR technology deployed in clinical and public health settings. Workers in this role maintain systems in clinical and public health settings, including patching and upgrading of EHR software. They also prvide one-on-one support, in a tranditional help desk" model
Admissions
Information Technology professionals: An associate degree or higher in Information Technology and two years related experience.
OR
Healthcare professionals: An associate degree in a healthcare related field (exp.: RN, respiratory therapist, etc.) and two years related experience.
Note: Associate degree requirement may be waived with a 2 for 1 (2 years experience equivalent to 1 year of education) ratio of directly related experience to education.
Please apply online at: http://matcmadison.edu/HIT-Application
Employment
The certificate will be awarded upon completion of the requirements with a minimum of a 2.0 grade average and no course grade lower than a C. Students are responsible for contacting the Center upon completion of the required classes. Certificate will be awarded after completion of all requirements is verified.
- EHR Implementation Support Specialist
- EHR Technical Support Staff
- EHR Software Support Staff

