Quality Management

Welcome to the Quality Management Home page!

• This certificate features a course of study designed to teach skills that are necessary for implementing the concepts of quality improvement or continuing process improvement in a service, manufacturing or government organization.

• The program contains four related courses that are basic to the process of quality improvement.

• Upon completion of all four courses, the learner will receive 12 academic credits and a certificate that recognizes concentrated study in a particular field.

• It is not mandatory, but, ideally, the curriculum will be taken in sequence