Introduction to Human Services
Outline of
Instruction
Madison Area
Technical College
Course Information
Title - Introduction to Human
Services
Number -
520-105
Developers -
Lori Mettel and Harold Gates
Development Date - 11/25/2000
Organization - Madison Area Technical College
Division -
Health, Human and Protective Services
Department -
Human Services
Instructional Area - Human Services
Instructional Level - Associate Degree
Potential Hours of Instruction - 54
Total Credits - 3
|
Instructional Type |
Periods |
Outside
Hours |
Credits |
|
Classroom
Presentation |
54 |
|
3 |
Course
Description
This course introduces students to human service work by
examining the ethics, values and principles of the human service
profession. Students are introduced to
the typical roles and duties of human service workers. Class members have the
opportunity to assess their own motivations, attitudes and values through a
required volunteer experience. In addition to the regular classroom hours, 45
hours of unpaid, volunteer work in a community human service agency is
required.
Target
Population
Entry-level students enrolled in or considering enrollment
in the Human Services Associate Program.
Textbooks
An introduction to human services.
Author: Woodside, M. & McClam, T.
Publisher: Brooks/Cole
Copyright: 1998
Edition: 3
Price: 45.00
Pages: 357
ISBN: 0-534-34783-5
Required: Yes
Cultural competence: An introduction
for human service agencies.
Author: Nash, K.
Publisher: Child Welfare League of America
Copyright: 1999
Edition: 1st
Price: 12.95
Pages: 100
ISBN: 0-87868-753-x
Required: Yes
Goals
Upon successful completion of the course, students will be
able to:
1.
explore different perspectives of
defining human services
2. identify current trends in human service delivery
3. describe and discuss recipients of human services
4. to understand the preparation and functions of human service
professionals
5. begin the process of learning the skills and knowledge needed
for the practice of human services
6. examine the role of systems as a means of understanding the
client's environment and the delivery of human services
7. become acquainted with the ethical dilemmas surrounding human
service practice
8. become acquainted with the implementation of cultural competence
in human service agencies
Course
Competencies
A. Analyze volunteer opportunities
Criteria - Performance will be satisfactory when:
a. learner discusses typical human services agencies
b. learner contacts agency of their choice
c. learner arranges his/her experience with a representative of the
agency
d. learner submits completed Volunteer Placement Summary Form
Competence will be demonstrated:
a. by completing the Volunteer Placement Summary Form
Linked Core Abilities
Develop self-awareness
B. Summarizes human services
Criteria - Performance will be satisfactory when:
a. learner discusses purposes of human services
b. learner analyzes the role of human services professionals
c. learner summarizes history of human services
Competence will be demonstrated:
a. by reading the text and responding to questions on the assigned
chapter preparation sheets.
b. on a written test
Linked Core Abilities
Develop a sense of personal,
social, professional, and work ethics
C. Analyze current trends in human service delivery
Criteria - Performance will be satisfactory when:
a. learner discusses current trends in human service delivery
b. learner discusses how human services are delivered
c. Paper includes human service professional's job title
d. Paper includes human service professional's job description
e. Paper describes the agency
f. Paper describes the agency’s clients
g. Paper describes the services provided by the human service
professional
h. Paper describes the needs that cannot be met by the human
service professional
i. Paper explains why these needs cannot be met by the human
service professional
j. Paper describes the formal degree of the human service
professional
k. Paper describes additional training that the human service
professional has received
l. Paper describes additional training that the human service
professional would find helpful
m. Paper describes what kind of work is available in this agency for
someone with an associate degree in human services
n. Paper describes what training beyond the associate degree would
be needed to qualify for a job with this agency if work is not available
o. Paper describes a personal preference for this job
p. Paper describes a personal opinion of why this job is not the
student's preference
q. Paper describes suggestions for improving the delivery of
services to this client population
Competence will be demonstrated:
a. by reading the text and responding to questions on the assigned
chapter preparation sheets.
b. on a written test
c. by interviewing a human service professional
d. by completing a paper describing the interview
Linked Core Abilities
Develop a sense of personal,
social, professional, and work ethics
D. Analyze models of human service delivery
Criteria - Performance will be satisfactory when:
a. learner summarizes the public health model in human service
delivery
b. learner summarizes the human service model in human service
delivery
c. learner summarizes the medical model in human service delivery
Competence will be demonstrated:
a. by reading the text and responding to questions on the assigned
chapter preparation sheets.
b. on a written test
Linked Core Abilities
Develop a sense of personal,
social, professional, and work ethics
E. Analyze recipients of human services
Criteria - Performance will be satisfactory when:
a. learner summarizes why people use human services
b. learner analyzes who uses human services
Competence will be demonstrated:
a. by reading the text and responding to questions on the assigned
chapter preparation sheets.
b. on a written test
Linked Core Abilities
Develop a sense of personal,
social, professional, and work ethics
Develop global awareness
F. Analyze the function of human service professionals
Criteria - Performance will be satisfactory when:
a. Career Opportunities Assignment final draft is typed and should
not exceed seven pages
b. Career Opportunities Assignment final draft should not exceed
seven pages
c. Career Opportunities Assignment includes at least three current
( i.e., 1990 or more recent) references (At least one of the references must be
a properly cited online reference)
d. Career Opportunities Assignment includes profiles of two
different human service professionals
e. Career Opportunities Assignment includes typical job duties for
an Associate degree level human service worker
f. Career Opportunities Assignment includes typical job duties for
one other human service professional
g. Career Opportunities Assignment includes a description of the
employment outlook for an Associate degree level human service worker
h. Career Opportunities Assignment includes a description of the
employment outlook for one other human service professional
i. Career Opportunities Assignment includes a description of the
positives/advantages of the job for an Associate degree level human service
worker
j. Career Opportunities Assignment includes a description of the
positives/advantages of the job for one other human service professional
k. Career Opportunities Assignment includes a description of the
negatives/disadvantages of the job for
an Associate degree level human service worker
l. Career Opportunities Assignment includes a description of the
negatives/disadvantages of the job for
one other human service professional
m. Oral Presentation includes interesting/significant findings or
personal opinion regarding the position profiled Associate degree level human
service worker
n. Oral Presentation includes interesting/significant findings or
personal opinion regarding the position profiled for one other human service
professional
Competence will be demonstrated:
a. by reading the text and responding to questions on the assigned
chapter preparation sheets.
b. on a written test
c. by completing the Career Opportunities Assignment
d. by orally presenting their Career Opportunities Assignment to
the class
Linked Core Abilities
Develop a sense of personal,
social, professional, and work ethics
G. Examine the role of systems in the delivery of human services
Criteria - Performance will be satisfactory when:
a. learner discusses systems theory
b. learner analyzes how to apply systems theory to local human
services delivery
c. learner analyzes a client's environment utilizing the systems
theory
d. learner summarizes how human services are organized
e. learner develops referral skills
Competence will be demonstrated:
a. by reading the text and responding to questions on the assigned
chapter preparation sheets.
b. on a written test
Linked Core Abilities
Develop a sense of personal,
social, professional, and work ethics
Develop global awareness
H. Analyze the ethical dilemmas surrounding human service practice
Criteria - Performance will be satisfactory when:
a. learner analyzes codes of ethics and ethical standards
b. learner analyzes codes of ethics and ethical standards'
implications for human service practice
c. learner explores ethical dilemmas encountered in human service
delivery
d. learner examines the pitfalls for the beginning professional
Competence will be demonstrated:
a. by reading the text and responding to questions on the assigned
chapter preparation sheets.
b. on a written test
Linked Core Abilities
Develop a sense of personal,
social, professional, and work ethics
Develop self-awareness
Develop global awareness
I. Analyze the implementation of cultural competence in a human
service agency
Criteria - Performance will be satisfactory when:
a. learner analyzes what is cultural competence
b. learner summarizes why cultural competence is important
Competence will be demonstrated:
a. by reading the text and responding to questions on the assigned
preparation sheets.
b. on a written test
Linked Core Abilities
Develop a sense of personal,
social, professional, and work ethics
Develop self-awareness
Develop global awareness
J. Perform volunteer work
Criteria - Performance will be satisfactory when:
a. learner performs 45 hours of volunteer work in a community
agency of his/her choice
b. summary includes the Volunteer Experience Summary Assignment
describing the events at the volunteer site
c. summary includes a Verification of Community Agency Volunteer
Work signed by the agency supervisor
Competence will be demonstrated:
a. by performing 45 hours of volunteer work in a community agency
b. by writing a summary of their volunteer work
Linked Core Abilities
Develop a sense of personal,
social, professional, and work ethics
Develop self-awareness
Develop global awareness
Core Abilities
a. learner accepts responsibility for their own actions
b. learner demonstrates respect for the rights, views, and work of
others
c. learner exhibits personal, professional, and academic honesty
d. learner recognizes their responsibility to personal, social,
professional, educational, and natural environments and makes informed
decisions based on that responsibility
e. learner displays behavior consistent with the ethical standards
within a discipline or profession
B. Develop self-awareness
a. learner recognizes their own self-worth, strengths and weaknesses,
and potential for growth
b. learner recognizes their biases and values
c. learner demonstrates the ability to give and receive
constructive feedback
d. learner develops time and stress management skills
e. learner sets goals and devises strategies for educational,
personal, and professional development in a changing world, consistent with
their abilities and circumstances
C. Develop global awareness
a. learner expresses an understanding of the interconnections and
interactions among people and systems (political, economic, social, and
natural) and the necessity of balancing human needs with the limitations of
world resources
b. learner accumulates knowledge of and experience with people in
their own and other cultures, past and present, and how they live, think, and
view the world
c. learner describes the impact of the global economy on life,
work, and opportunities
d. learner recognizes the commonality of human experiences across
cultures
e. learner recognizes the influence of diverse cultural perspectives
on human thought and behavior