Phone/Voicemail Services
Announcements
The Cisco phone and Unified Messaging (UM) rollout is underway.
Phone rollouts completed: Client Services, West, South, Fort Atkinson, Watertown, Reedsburg and Portage
UM rollouts completed: Client ServicesFort Atkinson, Watertown, West, South, Reedsburg and Portage
UM rollouts in planning phase: Part-time faculty and remaining Madison College locations
Scheduled Phone/UM rollouts: Enrollment Center
The rollout timeline for remaining campuses is still being determined. Please check back for more information.
Training materials
You can find quick reference guides for Phones, Phone Accessories, and Unified Messaging (UM) here.
You can find a Tips and Tricks document for Phones and UM here.
On-Demand Training Videos are here! You can access the video by navigating to the Inside MATC page, enter your User ID: and password. Once logged in, look for the section labeled Telephone Training and click the link you need!
Training Schedules
Phone and UM Drop-in Sessions at Truax room 220A:
- Monday, March 22nd 1:00 pm to 3:00 pm
- Wednesday, March 24th 9:00 am to 11:00 am
- Monday, March 29th 1:00 pm to 3:00 pm
- Wednesday March 31st 9:00 am to 11:00 am

