Bomb Threat

If you receive a bomb threat by telephone, keep in mind:

1. Remain calm.  When a bomb threat is received, the person taking the call must remain calm and obtain as much information as possible
1. DO NOT put the caller on hold
2. DO NOT attempt to transfer the call
2. The person taking the call should immediately notify another staff person in the office, preferably while the caller is still on the line.
3. Pay close attention to the caller and his/her words and speech:
1. Does the caller have any distinguishing voice characteristics such as an accent, stuttering, mispronunciation?
2. Is the caller angry, excited, irrational or agitated?
3. Is the caller a man or a woman, young, middle-aged, old?
4. If you have caller ID, please note the phone number of the caller.
4. Listen for background noises (traffic, train whistle, music, radio, TV, children, etc.).
5. It is important that you document all that you know and hear.  This should include filling out the Bomb Threat Checklist.

CHECKLIST – WHEN YOU RECEIVE A BOMB THREAT:

The checklist should be immediately available.  Keep one under your phone or other accessible location (see next page).

All personnel should become familiar with the following Bomb Threat Checklist.  It may become the only means of determining what happened and may be the only way to determine the validity of a call and could aid in identifying and apprehending the caller.

After receiving a bomb threat of any kind, immediately contact the Central Command Center at 608-243-4357.  The Central Command Center will notify all appropriate officials and will assist if an evacuation is needed.

Call the Central Command Center (CCC)
at 608-243-43575

Bomb Threat Check List
(Stay calm and collect all the information you can.)

Name of Person Who Received Threat: ______________________________________
Date and Time:__________________________________________________  AM  PM
Threat Received:_________________________________________________
How Was The Threat Reported:
                Telephone (provide phone number with area code)________________________
                E-Mail __________________________________________________________
                In Person ________________________________________________________
                Voice-Mail _______________________________________________________
                Fax _____________________________________________________________
                By Mail (i.e.: Fed Ex)___   Campus___   US Mail___  Courier___   Other___
(Provide name of Building/Department/Site/Agency, etc.) _________________________

Exact Words Used to make the threat (if possible):

Questions to ask the Person Making the Threat:

1. When is the bomb going to explode?  _________________________________
2. Where is the bomb located?  ________________________________________
3. What kind of bomb is it?  __________________________________________
4. What does it look like?  ____________________________________________
5. Who placed the bomb?  ____________________________________________
6. Why was the bomb placed?  _________________________________________
7. Where are you calling from?  _______________________________________

Description of the Caller’s Voice (provide identity if known):
Caller’s Name:______________________________________    Male____   Female____
Young____   Old_____   Middle-Aged_____    Accent_____   Race_________________
Tone of Voice (e.g. excited, calm, angry, loud, stuttering) _________________________
Was Voice-Language:  Taped ___ Well-Spoken ___ Irrational ___  Is voice familiar ___
Other Voice Characteristics:  ________________________________________________
Background or Other Noises:  _______________________________________________

REMARKS:

Completed by: _____________________________   Phone Number:  _______________

Madison Area Technical College
Campus Security Services
3550 Anderson Street
Madison, WI 53704
608-243-4357