Student email account username and password information

What is my Madison Area Technical College network and student email user name?

Your college email is set up to work with the other college services (Blackboard, myMadisonCollege, library databases and the college network) so you can use the same username and password. You can check your email address and username in the Student Directory.

• If you have an email address listed, then your account has already been activated.
• If there is no email address listed after your name, activate your student computer account- Go to myMadisonCollege Account Activation

On January 24th, 2011 the student email system was upgraded. Your new student email address is username@matcmadison.edu and students use Outlook Web App 2010.

If an email is addressed to the "old" email address username[at] stu [dot] matcmadison [dot] edu, it will be automatically forwarded to an active username[at] matcmadison [dot] edu account. If that student account is not active, the message will be undeliverable.

How do I activate my account?

To activate your account, go to myMadisonCollege and click on the New Student Initial Login link. You'll need to enter your student ID number / Onecard number or your Social Security number, and your birthdate. You'll be prompted to choose a challenge question (secret question) and type in the answer to the question, and to choose your password. Make a note of your username and password.

How do I change my password?

To change or reset your password, go to myMadisonCollege and click on the Login Help link, or use this direct link to Reset your password. You will need to answer your challenge question (secret question) accurately in order to reset your password.

It sometimes can be hard to read the question because the box is shaded grey, especially when using Firefox as your browser. Try viewing from another angle or adjusting the monitor brightness, or use Internet Explorer.

Students may be prompted to reset their passwords periodically for security reasons.

How do I change my challenge question?

Use this online form to reset your secret question - Reset your challenge question.

What if my name has legally changed or is misspelled?

1: If your name has legally changed or is misspelled, contact the Enrollment Center at (608) 246-6210. Name Change Information.

2: After you have had this information corrected with the Enrollment Center process, contact the Technology Services help desk (608) 246-6666 to get your username and student email address updated. 

If I am an employee and also a student, do I get two accounts?

Yes, you will have an employee account and a student account. The policies, allocations and permissions vary with different categories of accounts. You will have two accounts with two usernames and passwords.

For example, Student Workers will have two entries in the directory, one as a Student, and the other as Student Help.  If you’re not receiving mail that you’re expecting in your Student account, check your Student Help account and see if the mail is there.  If you don’t want to keep checking your Student Help account, you can set a rule in your employee Outlook Web Access 2007 account that will redirect all email to your main Student account.