You may be able to access your Outlook Web App 2010 student email, calendar and contacts using a mobile device, iphone or smartphone. Many types of mobile devices that can access the internet will be able to access the new student email system and communicate with the college email server.

Warnings!

Exchange ActiveSync Account Limitations

Use caution. Keep in mind that many mobile devices can only ActiveSync or connect with one Microsoft Exchange server. Adding your student email account may overwrite and erase any existing Exchange server account that you are already using. For example, it may erase all your contacts or other information. So for any other email accounts already on your mobile device (such as your workplace or another college account), be sure to check and see if they also use an Exchange server before setting up your student email on your mobile device.

Additional Charges and Fees

Be sure to check with your wireless service carrier to ensure you have the appropriate data plan for internet usage. Additional charges from your service provider may apply.

Password Resets

If you set up your mobile device to access your email, keep in mind that whenever you reset your password, you will need also need to reset your password on your mobile device. If you do not, you may be locked out of college services. You may need to contact theTechnology Services Help Desk Phone: (608) 246-6666 (on campus, dial 6666) if this occurs in order to get the lock removed.

Sync Options

Most mobile devices allow you to select which items you would like to sync - email, contacts, calendar, and/or tasks. You will want to consider how much space you have available on your mobile device when making those choices. For example, the college global address list contains thousands of contacts. 

Remote Wipe

By syncing your mobile device to the Exchange ActiveSync server, you will gain the ability to remotely wipe all data from your mobile device.  This is accomplished by going to the “Phone” section of the Outlook Web App options menu and clicking the “Wipe Device” button.  Remote Wipe should only be used in the event that your mobile device is lost or stolen.

Self-Help Resources

Set up your phone to access your Outlook Web App 2010 email - Use this handy setup wizard from Microsoft with detailed instructions for specific mobile phones.

Many mobile devices offer applications or apps that support email connections. Generally, to setup your OWA2010 student email, you will need to input your account information including your username and password, and may need to enter specific server information.

   For your Madison Area Technical College OWA2010 student email:

• Server Address:  mail.matcmadison.edu
• Domain: matcmadison

Device setup instructions

iPhone, iPod Touch, iPad (Apple)

1. From the Home screen, tap the Settings icon. The settings panel will appear.   
2. Tap Mail, Contacts, Calendars. The mail, contacts, and calendars screen will appear.
3. Tap Add Account. The Add Account screen will appear.
4. Tap Microsoft Exchange. The Add Exchange Account screen appears. Warning! Only one Microsoft Exchange account can be configured per device so adding your student email account may overwrite and erase any existing Exchange server account that you are already using.
5. Tap each item and enter the following information:
   •     In the Email field, enter: your email address - yourUsername@matcmadison.edu
   •     In the Domain field, enter: matcmadison
   •     In the Username field, enter: your username
   •     In the Password field, enter: your password
6. Tap the Next button. The server settings page will appear   
7. Tap the Server field and enter: mail.matcmadison.edu    
8. At the top, tap the Next button. The Sync page will appear.
9. Select which items you would like to sync and click the Save button.

For additional instructions for the Apple iPhone, iPod, or iPad see Set Up Microsoft Exchange E-Mail on an Apple iPhone or contact your service provider.

Handout - iPhone, iPod Touch, iPad (Apple) devices and your student email (PDF, 45 KB)

Windows Mobile Devices

1. From the Home screen, press the Start key. The Start menu will appear.    
2. In the Start menu, locate the Messaging icon, and open it. The Messaging window will appear.
3. Navigate down to the New E-Mail Account option, and select it. The E-mail Setup window will appear.
4. In the E-mail address field, enter: your email address - yourUsername@matcmadison.edu  
5. Uncheck the Try to get e-mail settings automatically from the Internet check box. Press the Next key.The Server Selection screen will appear.
6. In the E-mail Provider list box, scroll right until the Exchange server option is selected. Press the Next key. Warning! Only one Microsoft Exchange account can be configured per device so adding your student email account may overwrite and erase any existing Exchange server account that you are already using.
7. The Outlook with Exchange information screen will appear. Press the Next key.
8. The Edit Server Settings screen will appear. Enter and edit the following settings:
   • In the Server address field, enter: mail.matcmadison.edu    
   • Check the This server requires an encrypted (SSL) connection check box.
   • Press the Next key.. The User Information screen will appear.
9. Enter the following settings:
   • In the User field, enter: your username
   •  In the Password field, enter: your password
   • In the Domain field, enter: matcmadison
   • Press the Next key.. The Synchronization Options screen will appear.
10. Select which items you would like to sync by checking or un-checking the appropriate check boxes.Press the Next key The Outlook E-mail Synchronization screen will appear.
11. Please wait while the data is synchronized. When the process is complete, your Inbox will be displayed.

Handout - Windows Mobile Devices and your student email (PDF, 34 KB) 

Android

These instructions are written to be as generic as possible since phones can be slightly different.

1. From the Home screen
   • Tap the All Applications button. Locate the Mail application in the list and tap it. The Mail application will open and the Choose a mail provider screen will appear.
   • Or with some devices, Select Menu, then Settings, then Accounts & Sync, then Add Account.
2. Tap the Microsoft Exchange ActiveSync or Corporate Sync option. The Set up Exchange ActiveSync account page will appear. Warning! In many cases, only one Microsoft Exchange account can be configured per device so adding your student email account may overwrite and erase any existing Exchange server account that you are already using. Android 2.2 devices may be able to support more than one Exchange ActiveSync account.
3. Tap the Manual setup button. The screen will change to show the manual setup options.
4. Enter the following information:
   • Email address: enter your email address - yourUsername@matcmadison.edu
   • Server address field, enter: mail.matcmadison.edu 
   • Domain field, enter: matcmadison  
   • User field, enter: your username
   • If your Android version requests Domain\Username: enter: your username
   • Password field,enter: your password
   • Ensure that the This server requires an encrypted SSL connection checkbox is checked.
   • Check Accept all SSL certificates (if seen)
5. Tap the Next button. The Verifying account information screen will appear. 
6. Please be patient as it may take several minutes to verify your information. After it has finished, the Synchronize data screen will appear.
7. Select which items you would like to sync by checking or un-checking the appropriate check boxes.
8. At the bottom, tap the Finish setup button.

Note: You must change your password on the device whenever you change your password.

Handout - Android devices and your student email (PDF, 35 KB)

Palm WebOS

1. On the bottom of the Home screen, select the Email icon (the envelope) in the dock. The Add An Account screen will appear.
2. On the new account screen, tap each item and enter the following information:
   • Email Address: your email address - yourUsername@matcmadison.edu
   • Password: your password
3. When finished, select Sign In at the bottom of the screen.
4. You will see the Unable To Sign In message. Select OK.
5. At the bottom of the screen, select Manual Setup. The manual setup screen will appear.
6. On this screen, enter the following information:
   • Mail Type: Select Exchange (EAS)
   • Email Address: your email address - yourUsername@matcmadison.edu
   • Incoming Mail Server: mail.matcmadison.edu
   • Domain: matcmadison  
   • Username: your username
   • Password: your password
7. Select Sign In.  

Handout - Palm WebOS devices and your student email (PDF, 32 KB)

Blackberry

Contact Donna Marconnet dmarconnet[at] matcmadison [dot] edu 608-243-4085 if you would like to setup your Blackberry mobile device for student email. Include your name, username and phone number or email.