How do I...? FAQs about Microsoft Outlook Web App 2010 student email

How do I...?    

• activate my student email account?
• connect to or access my email?
• view or read my email?
• reply to, forward, or delete email?
• use inbox rules to automatically handle email? (ex. move to a specific folder or redirect to another account)
• send email? add attachments?
• find email addresses for students, faculty and staff?
• use contacts?
• use the calendar? add appointments? schedule meetings?
• use tasks?
• change my password? or change my secret question? 
• change my name or username?
• identify and handle phishing, spam, malicious or suspicious email?
• send email from Blackboard?
• setup access on my mobile device?
• get help? get training? Where can I learn more?

Quick Start Guide (PDF, 435 KB)

When using your student email, to get help in the window you're working in, click the help (?) icon on the toolbar.

Tip of the Day

To quickly add your classes or other appointments to your Outlook Web App 2010 calendar:

1. Go to your Calendar in OWA 2010.
2. Double click on the white box with today’s day and date in it.  This brings up the Appointment scheduler. 
3. Click on the Repeat button (circular arrows) and select the times and days of the week that your class takes place.
4. Set the end date to the last day of your class.
5. Click OK
6. Click “Save and Close”

You should now see that class in your calendar.  If your classes happen at different times on different days, you’ll need to create an Appointment for each day and set them to repeat.

More information about using your calendar

Microsoft

how-to overviews of the new interface

• create a message?
• add or remove recipients?
• use the address book?
• reply to or forward a message?
• add an attachment?
• delete a message?
• search for an item?
• save a draft message?
• use folders?
• manage junk mail?
• work with rules?
• add a signature?
• check spelling?
• check how much mailbox space I've used?
• work with flags and reminders?
• sort or arrange items?
• move or copy an item?
• use the calendar?
• create and manage tasks?
• find out which browsers are supported?
• set language or date/time format?
• setup access using my mobile phone?
• switch to the light version? - optimized for accessibility

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